Contact Us

Give us a Call
GiftTree + 61 417 201 517

Important Notice:Due to a high volume of scam calls, we cannot respond to calls or voice messages. For quick assistance, please email us.

Shipping Information:

• Orders typically take 1 to 14 working days to arrive, including carefully packed plants. Orders near Christchurch may arrive sooner.
• Orders take 1 to 3 days to process before dispatch. Please avoid early status inquiries.

Contact Information:

• For order issues, text your order number and issue. We’ll respond as needed.
• For urgent questions or faulty items, email us with pictures and a video.

Please note: We will not respond to tracking number inquiries within the first two weeks after your order. If you cannot wait, please do not place an order. For more details, check our terms and conditions.We are a small team, not a call center, so frequent inquiries are overwhelming. Thank you for your understanding.

Send an email
sales@gifttree.com.au